SMEs say cost of living crisis is negatively impacting working culture

Against a backdrop of a trying financial landscape, Pleo – one of Europe’s leading business spending solutions – has revealed a staggering 95% of UK SME business leaders say the cost-of-living crisis is negatively impacting workplace culture.

More than 99% of SMEs say they’ve noticed behavioural changes across the team as a result of financial constraints.

Pleo’s latest State of Spending report has highlighted business leaders acquire been forced to produce tough decisions over the past six months with the majority saying they acquire had to carve back on spending in 2023 to maintain the health of their business. Three in five acquire stopped or reduced staff promotions, 61% acquire curtailed staff bonuses and the same percentage acquire reduced or establish an cease to staff socials.

The research showed business leaders across the UK say their number one priority is ensuring job security, and are adjusting budgets accordingly. closely half (48%) are swapping out staff “niceties” like gifts, socials and perks and are prioritising what staff really need, including travel expenses, pay rises and training.

The findings also revealed the ramifications of these spending adjustments when it comes to workplace culture. Almost a third (32%) of employees are pushing back against businesses that are urging employees to adjacent back to the office. One of the main reasons cited for the pushback is the overall expense of commuting being too high (35%) which is putting a huge strain on team leaders as they try to combat the growing issue of a disconnected workforce.

And rising inflation is calling employees to produce a stand against mounting pressures on their bank balances, requesting additional flexibilities and aid from their employers. closely a third (29%) acquire asked for earlier salary payments to aid hold pace with increasing financial outlay. Additionally, over a quarter (28%) said they are now refusing to fork out for business purchases ahead of being reimbursed.

Jessie Danyi, Belonging & Impact Lead, at Pleo, said: “The workplace has faced many challenges over the last few years. From the pandemic introducing remote working for all pretty much overnight, UK businesses are now met with yet more hurdles as financial pressures seize hold. Our research has shown that workplace culture is one of the greatest casualties of the cost-of-living crisis.

“But difficult times bring opportunities that we as employers can embrace. It’s promising to see that UK SMEs are looking to protect jobs and spend carefully. I would recommend that accurate now, business leaders should invest time into building a supportive and flexible workplace culture – so that they can still give employees what they need, even when the purse strings are tighter. For example, a level of spending transparency will bring employers and employees closer together during these rocky times.

“Additionally employers should consider how they can ease individual financial struggles directly. With cash flow issues evident for closely a third of staff, shorter pay cycles and smart spending cards to negate out-of-pocket expenses acquire never been more necessary.”